Shipping & Processing

Delaware North Companies
40 Fountain Plaza
Buffalo, New York 14202-2285 Phone: (716) 858-5000
Fax: (716) 858-5125
Email: webinfo@dncinc.com

Hours of Operation
9 a.m. and 4 p.m. ET

All fees include the cost of shipping and processing. If you have any questions feel free to contact us during our normal business hours at (716) 858-5000

Shipping within the United States
United States orders are shipped via FedEx. The following options are available.

U.S. Standard (4-6 days)
Reaches destination within 4 – 6 business days of your order confirmation. No P.O. box addresses will be accepted.

Estimated Shipping Rates for U.S. Standard Domestic Via FedEx Ground
Order Amount Shipping Charge
$ 0.00 to $20.00 $5.95
$20.01 to $40.00 $8.95
$40.01 to $60.00 $9.95
$60.01 to $80.00 $10.95
$80.01 to $100.00 $12.95
$100.01 to $150.00 $14.95
$150.01 to $200.00 $16.95
$200.01 and Up $18.95


U.S. Express (1-3 days)
Reaches destination within 1- 3 business days of your order confirmation. Orders must be made by 12:00 p.m. ET during regular operating hours to guarantee delivery within 1- 3 days. To all U.S. 48 contiguous state addresses. No P.O. box addresses will be accepted.

Estimated Shipping Rates for U.S. Express Domestic Via FedEx Ground
Order Amount Shipping Charge
$ 0.00 to $20.00 $15.95
$20.01 to $40.00 $18.95
$40.01 to $60.00 $19.95
$60.01 to $80.00 $20.95
$80.01 to $100.00 $22.95
$100.01 to $150.00 $24.95
$150.01 to $200.00 $26.95
$200.01 and Up $28.95


U.S. Overnight (Next day)
Next business day delivery upon receipt of your order confirmation. Orders must be made by 12:00 p.m. ET during regular operating hours to guarantee next day delivery. To all U.S. 48 contiguous state addresses. No P.O. box addresses will be accepted.


Estimated Shipping Rates for U.S. Overnight Domestic Via FedEx Ground
Order Amount Shipping Charge
$ 0.00 to $20.00 $25.95
$20.01 to $40.00 $28.95
$40.01 to $60.00 $29.95
$60.01 to $80.00 $30.95
$80.01 to $100.00 $32.95
$100.01 to $150.00 $34.95
$150.01 to $200.00 $36.95
$200.01 and Up $38.95




International (U.S. Mail)
We welcome orders from overseas. Because each region of the world requires different shipping rates, we must calculate additional shipping charges individually for each order. Your credit card will be charged the amount of the freight that your order requires. This includes items such as large framed prints which hold additional charges due to weight. Please note that these additional charges will not be present on your automatically generated Internet order form or the confirmation e-mail. We will do our best to notify you in advance of any additional charges.


International Taxes and Duties
The customer is responsible for paying any taxes or duty due on receipt.